Privacy

Effective: Oct / Mon / 2019

The Fractal Gen, LLC. is committed to protecting any personal information that you may provide to us. We know it is important for you to know how we treat information about you that we may receive from this site. Please read this Internet Privacy Policy carefully before using this site. This Internet Privacy Policy currently is applicable only to The Fractal Gen, LLC. United States and Puerto Rico customers and visitors and only when they access and use this site, and may not be applicable to transactions performed and information collected in channels other than this site. This site is not directed to or intended for individuals under 18 years of age.

This Internet Privacy Policy describes the types of information The Fractal Gen, LLC. collects from visitors to this site, what we do with this information and how visitors can update and control the use of information they provide on the site. This statement applies solely to information that visitors provide through our site. This Internet Privacy Policy does not apply to other data we collect, including data collected on other sites, such as separate sites operated by our Affiliates or business partners or other information visitors may provide to us through other means.

Collection of Information

There are portions of this site where we may need to collect personally identifiable information about you (such as your address, phone number, e mail and other information) for identification purposes or to fulfill your online requests. We may obtain information about you directly from you, through your use of our products and services and from third parties. Any use by us of your personal information will be pursuant to the privacy policy provided to you regarding your account with us.

In addition, when you visit our site, our Web servers collect the name of the domain you used to access the Internet, which pages on our site you visited and when they were visited, your Internet browser type and platform, the link that brought you to our site and any links clicked within our site. This information may be used by us, our service providers, affiliates and business partners to measure the number of visits, average time spent, page views and other statistics about visitors to our site. We also use this data to monitor site performance and make the site easier and more convenient to use.

Our Web servers also seek (as many Web sites do) to place a "cookie" (a small data file) on your computer's hard drive which allows the server to determine the computer when it visits again to track statistical information about navigation to and throughout certain areas of our site and to promotions on other sites. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation and to measure the effectiveness of our site, and is not shared with anyone other than The Fractal Gen, LLC. affiliates and contractors who assist The Fractal Gen, LLC. in these efforts and who are bound to confidentiality. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.

We may use a third-party technology to place our advertisements on other Web sites. This technology will install a small "cookie" file on your computer when you view our ad. These cookies will not contain any information that personally identifies you (such as your name or e-mail address) but they will contain a randomly generated number that is unique to your browser and can be recognized by a "Web beacon" (transparent GIF file) on our site if you click through to our site from one of our ads. This allows us to keep track of how many unique visitors we have on our site and from what ads they entered, so that we can measure the effectiveness of our ads and ad placements. The privacy policies of the Web sites on which we advertise, and through which the cookies are installed should inform you about the cookie, and you may of course set your browser to reject cookies.

When you connect to us using a mobile application, we may use cookies or Web beacons and other methods to customize your browsing experience. If you use any location-enabled products, you may be sending us location information. The Fractal Gen, LLC. does not store or use this information other than to provide the service you requested. For example, a mobile product may use GPS data to find a nearby retail location. Location-enabled features are opt-in and you have control over your participation and can turn these services off at any time.

Some mobile applications will utilize analytic tools to help us better serve our customers through improved products, services, and revisions to the mobile applications. This collected information does not include personally identifiable information and will not identify you to The Fractal Gen, LLC. It may, however let us know, anonymously, which services and features you are using the most within the application, as well as device type and hardware features, country and language of download.

All information on who we share your data with and your choices are discussed in this Internet Privacy Policy.

This Web site is not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children under 18 and we do not knowingly market our products or services to children under 18.

Use of Collected Information

We may use information you provide us through this site to communicate with you, to respond to your questions and requests; provide customer support or to provide specified services to you. Additionally, we may use the information you provide to contact you about updates to our service. Any personal information we collect on this Web site may be shared pursuant to the account-specific privacy policy that governs your account with The Fractal Gen, LLC., which may include service providers, security system and technological institutions with whom we jointly offer security and technological products, our affiliates, third parties who are interested in offering special products or services to you or as permitted or required by law. We can also use your information for auditing, research and analysis in order to maintain, protect and improve our services, ensure the technical functioning of our network, developing new services and to protect our rights of property and that of our users. We do not rent or sell to third parties the information you provide us through our site.

No-Spam Policy

We have a strict No-Spam Policy prohibiting the use of any data collected to send spam. We will not sell any contact information to third parties.

Choices for Personal Information

When you sign up for a service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose defined herein and in the terms of the services offered then we will ask for your consent prior to such use. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.

Information Sharing

We only share personal information with other companies or individuals in the following limited circumstances:

  • We have your consent
  • Sharing the information with our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
    (a) satisfy any applicable law, regulation, legal process or enforceable governmental request,
    (b) enforce applicable Terms of Service, including investigation of potential violations thereof,
    (c) detect, prevent, or otherwise address fraud, security or technical issues, or
    (d) protect against harm to rights, property or safety, of our users, us or the public as required or permitted by law.
  • We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users by demographic. Such information does not identify you individually.
  • As permitted and described in the respective terms of service of each of our services and in the The Fractal Gen, LLC Customer Master Agreement

Our Security Procedures

At The Fractal Gen, LLC., our goal is to protect your personal information submitted to us through this site. We maintain reasonable physical, electronic, and procedural safeguards that comply with federal standards to guard nonpublic personal information about you against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you have provided to us on this site. We limit access to personal and account information to those employees and agents who assist us in providing products and services to you. Employees who misuse customer information are subject to disciplinary action. We also require third parties to whom we disclose nonpublic personal information to adhere to this Internet Privacy Policy and to establish information security procedures.

Please note that information you send to us electronically is not necessarily secure when it is transmitted to us. We suggest that you do not use unsecured electronic methods to communicate with us if your communication is very sensitive or includes highly confidential information such as a Social Security Number ("SSN") or a credit card number.

The Fractal Gen, LLC., strives to protect the confidentiality and security of SSNs in our possession, custody or control by employing reasonable safeguards seeking to: (i) restrict employee access to and use of SSNs; (ii) prevent unauthorized third-party access to the SSNs; and (iii) prohibit unlawful disclosure of SSNs.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Your Access to Information

If you do business with us, we make good efforts to provide you with access to your personal information and to correct this data if it is inaccurate.

Links to Other Sites

This Internet Privacy Policy only applies to the use and disclosure of information we collect from visitors online through this site. Our Web site may contain links to other sites such as other The Fractal Gen, LLC. web sites and sites belonging to our business partners (who are not affiliated with us). While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. Information you disclose to other parties or through such sites is subject to the privacy practices and policies of those parties or sites.

International Users

This is a Commonwealth of Puerto Rico-based site that is subject to United States and Puerto Rico law. This site is controlled, operated and administered by The Fractal Gen, LLC. from its offices within The Commonwealth of Puerto Rico. This Internet Privacy Policy is provided in accordance with and subject to applicable U.S.A. and The Commonwealth of Puerto Rico law. If you decide to continue to access this site from your location outside the United States, you hereby agree that your use of this site is subject to this Internet Privacy Policy.

Changes to this Privacy Policy

We reserve the right to modify or supplement this Internet Privacy Policy at any time. If we make any material change, we will update our site to include such changes. We recommend that you review this Internet Privacy Policy regularly for changes.

Partners

Bonsai Sec       REPR Corp       Authorize.Net Authorized Reseller       HauTTech